Retired Brains
Become a Virtual Customer-service Agent

A growing work from home opportunity is to answer the inbound customer calls for companies like 1-800-flowers, Virgin Atlantic J. Crew or Walgreens. Employers like these and many others like them outsource their customer-service calls to companies that hire U.S.-based virtual agents. You can usually set your own hours and pick an employer whose products or services are suited to your knowledge and interests.
 
For these kinds of jobs you must have a pleasant voice and strong customer service skills. You also must have a computer with high-speed Internet access, a landline, and a quiet place to work. The cost of these is not reimbursed by the employer.

You can expect to make between $8 and $15 an hour depending on your experience, call volume and accounts. You must be prepared to work a minimum of 20 hours per week, although some “agents” work as much as 40 to 60 hours a week.
 
Home based virtual customer service business.
Among the companies that hire inbound and outbound agents to explore: Alpineaccess.com
calls itself the world's leading outsourcer of call center services using home-based, virtual customer service agents. They hire virtual agents as employees.
 
 
Each employer has different needs based on location, hours, clients, payment schedules, skills, knowledge, etc., so be sure to check with a few of them to find the best match for you. Some pay hourly wages, while others require that you incorporate in order to work for them. All allow you to work from home.
 
Verify Sales Calls for Accuracy

Ever change your long-distance service or your cell phone plan? It's likely that you were asked to hold for a verification operator to come on the line to confirm your choices. There's a good chance that the operator was working from home.
 
To make money in verification, apply online at VoiceLog.com, a leading provider of third-party verification services. The company hires home-based independent contractors to serve as live operators to verify calls for telephone companies and other service industries focused on combating sales fraud

 
Office Depot, Inc
 

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