Retired Brains
Identity Fraud & Scams

Help if you've been scammed
If you’ve been scammed or had your identity stolen and are still having issues, perhaps we can help. You may contact John Jupin, our confidential security consultant who is available to answer your concerns, questions, or comments. You can reach him at John@RetiredBrains.com.
This is a free service provided by RetiredBrains to all registered users of this site.

John Jupin is a former FBI agent and retired federal special agent with over 25 years of experience working complex fraud investigations.  John has presented and developed fraud prevention and detection programs on identity fraud and theft. 

Disclaimer: It is our intention to help those who have been scammed or have had their identities stolen, but neither Retired Brains LLC or John Jupin personally take legal responsibility for the free advice and counsel offered. We suggest that you explore every other opportunity to protect yourself with local law enforcement as well as engaging the services of a qualified attorney.
 
What to watch for so you don’t get scammed and what to do if you think you have been scammed.

On a state by state basis call the North American Securities Administrators Association  202-737-0900 or check any of these resources;

Financial Industry Regulatory Authority 
   
     
Securities and Exchange Commission 
   
     
AARP 
   
     
North American Securities Administrators Association

How You Can Protect Yourself
It is advised that  all investors to do their homework before investing. If you purchase a security solely because an analyst said the company was one of his or her “top picks,” you may be doing yourself a disservice. Especially if the company is one you’ve never heard of, take time to investigate.

Health Insurance Scam                                                                                               If you receive a call or a personal visit from someone saying you must have health insurance or go to jail this is a scam. In some cases the con artists even identify themselves as government officials. Do not fall for this insurance scam. Never sign up for an insurance policy without checking first with your state insurance department to find out if the policy is legitimate. 

Avoid Debit Card Theft

1  Shield the keypad with your body or free hand when entering your PIN.
   
2   Be careful which ATM you use. Carefully check for anything out of place. Any wires exposed or tape or loose hardware. Use an ATM inside a bank whenever possible. Stay away from ATMs in remote locations.

3  When you insert your card, wiggle it while it’s in the slot. If something seems loose, there might be a theft device attached to the swipe hardware. Wiggling the card might jar the theft device from its hiding place.

4  Check your account regularly. The best protection against someone using your stolen information is for you toe regularly check your bank statement.

5  ATMs and gas pumps that have video surveillance are less likely to have card skimming equipment.

6  When you give your card to a store clerk or waiter be skeptical of any request to swipe it  more than once or if the person leaves the establishment.

7   Be particularly watchful at gas stations as these are areas where it is most likely your information will be stolen. If possible use a credit card or choose the credit option on your bankcard.
    
Bogus Check Scam
You receive an unauthorized check in the mail usually from a lottery you never entered, a bank saying it is a refund or an attorney claiming it is a settlement. You are asked to deposit the check and send some portion of these moneys elsewhere as an advance fee or payment of services.

By the time your bank discovers the check is a fake and notifies you, the scammers have your monies and you are responsible for the funds against the fake check you deposited.

You can often recognize fake checks as they usually do not have a bank address, just a PO box and if there is a bank logo it is generally faded since the check is a copy. Fake checks often do not have a check number in the upper right hand corner and if there is one it does not match the check number in the MICR line.

The amount of the check is usually less than $5000 as anything over this amount, by federal rules, make the deposit funds available within 5 days.

Stains or gaps around the signature on the check or a digitized appearance mean the check was printed from a scanned original or was forged.

Receiving unsolicited and unexpected moneys by should be looked at with extreme caution. If it sounds to good to be true it usually isn’t.

10 Tips for Avoiding Fraud

In addition to more generalized advice on getting smart and avoiding fraud, here are some “Top Ten Tips” for ensuring that you or your loved ones do not fall victim to fraud.

  1. Before buying any stock, check out the company’s financial statements on the SEC’s web site.
  2. Read “Pro Forma” Financial Information: Tips for investors.
  3. Learn who is legitimate and who is not.
  4. Gather all information you can – it matters.
  5. Have a look at our “Stock Market Fraud” checklist.
  6. Carefully analyze analyst recommendations.
  7. Affinity fraud: how to avoid investment scams that target groups.
  8. Check out brokers and investment advisers.
  9. Avoid Internet investment scams.
  10. If you are in doubt, contact the SEC.
A new twist to the credit card phone scam. 
 
The callers do not ask for your credit card number-they already have it! 

The scam works like this:
Caller: 'This is (name), and I'm calling from the Security and Fraud Department at VISA. My Badge number is 12460. Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in ?'

  When you say 'No', the caller continues with, 'Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?'

  You say 'yes'. The caller continues - 'I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card (1-800 -VISA) and ask for Security.'
 You will need to refer to this Control Number. The caller then gives you a 6 digit number. 'Do you need me to read it again?'

 Here's the IMPORTANT part on how the scam works.. The caller then says, 'I need to verify you are in possession of your card'. He'll ask you to 'turn your card over and look for some numbers'. There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers that verify you are the possessor of the card.. These are the numbers you sometimes use to make Internet purchases to prove you have the card. The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, 'That is correct, I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?' After you say No, the caller then thanks you and states, 'Don't hesitate to call back if you do, and hangs up.

You actually say very little, and they never ask for or tell you the Card number. Charges to your card are usually made within a few minutes after you hang up.

What the scammers want is the 3-digit PIN number on the back of the card.
Don't give it to them.

Instead, tell them you'll call VISA or Master card directly for verification of their conversation. VISA or MasterCard will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost too late and/or more difficult to actually file a fraud report.

The best protection against these types of telephone schemes for obtaining sensitive credit card information is to always verify the identities of the people with whom you speak. If you have security questions or concerns about your credit card, call the financial institution who issued your card directly. If someone contacts you by phone about your credit card, ask the caller to provide his name, department, and extension, then hang up and call him back through the phone number listed on your credit card or billing statement.

In addition to the latest PIN scam by fraudsters, the below warning signs of telephone scams have been reported by the FBI as indicators of telemarketing fraud:
FBI RED FLAGS ON TELEMARKETING SCAMS:                                                       
PREPARE TO HANG UP THE PHONE:
-     "You must act 'now' or the offer won't be good."
-     "You've won a 'free' gift, vacation, or prize."    
-     "You don't need to check out the company with anyone."
-     "You don't need any written information about their company or their references."
-     "You can't afford to miss this 'high-profit, no-risk' offer."
If you hear this or anything else that sounds too good to be true, hang up the phone!
Stop phone bill third-party charges
You can ask your carrier to block these charges.
AT&T 800-288-2747
Comcast 800-266-2278
Quest 800-491-0118
Verizon 800-837-4966
 
Suspicious telephone calls claiming to be from the FDIC
Callers say that the call recipient is delinquent in payment of a loan
that was applied for over the Internet or made through a payday lender. The
loan may or may not actually exist. The caller attempts to authenticate the
claim by providing sensitive personal information, such as name, Social Security
number, and date of birth, supposedly taken from the loan application.
You are then strongly urged to make a payment over the phone to “avoid a lawsuit
and possible arrest.” In some instances, the caller is said to sound aggressive and
threatening.

These calls are fraudulent. They are an attempt to steal money or collect personal
identifying information.

If a caller demonstrates that he or she has your sensitive personal information, such as
Social Security number, date of birth, and bank account numbers, you are probably the
victim of identity theft and should review your credit reports for signs of possible fraud.

You should consider placing a “fraud alert” on your credit reports. This can be
done by contacting one of the three consumer reporting companies listed below.
Only one of the three companies needs to be contacted. That company is required
to contact the other two, which will place an alert on their versions of the report.

TransUnion: 1-800-680-7289

Equifax: 1-800-525-6285

Experian: 1-888-397-3742

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